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IntelliPortalDOCS

Start here

  • Overview
  • Quickstart
  • Test in the sandbox

Build

  • Authentication
  • Clients
  • Hosted onboarding
  • Webhooks

API reference

  • Messages
  • Usage
  • Status & observability

Reliability

  • WhatsApp limits
  • Errors & debugging

Resources

  • Changelog
  • OpenAPI 3.1
  • Postman collection
Developer support
IntelliPortalDOCS
Developer documentation/API v1

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Docs/Changelog

Changelog

New features, improvements, and fixes for IntelliPortal.

v1.5.0

July 25, 2026
Added
  • Download media your customers send you — GET /v1/media/<media_id>?client_ref=… streams the file for WhatsApp, where Meta hands out an id you have no token to resolve (Instagram already carries a URL on the webhook)
  • Send image, video, audio and document on Instagram — pass the media as a public HTTPS URL in link (for example image.link); captions and filenames come back under warnings, since an Instagram attachment has nowhere to put them
  • Instagram webhooks now carry the sender's username and name, plus a top-level contact object — no more resolving Instagram-scoped IDs you have no token for
  • Live tail on the webhook delivery logs — new attempts appear on their own, with a Live/Paused toggle; a resend now shows its result without a reload
  • Delivery logs page through your entire history instead of the most recent 200 attempts, and the status filter and event-type search run across all of it
  • The Endpoint column shows the URL each attempt was actually sent to, so the log stays accurate after you change your webhook URL
Improved
  • Dashboard webhook activity chart, Recent Activity, Failed (24h) and Last activity now show your real delivery data
  • Integration Health reports the last 7 days it is labelled with, and the Events received breakdown counts your whole week rather than the latest batch of rows

v1.4.0

July 19, 2026
Added
  • Instagram channel — connect your clients' Instagram professional accounts through the hosted flow (POST /v1/instagram-connect/sessions) and send text DMs with the same Send API
  • Webhook events now carry a channel field (whatsapp or instagram); Instagram messages, reactions, reads and postbacks are forwarded with full fidelity
  • Channel column on the clients pages; the sandbox exercises Instagram text sends in dry-run
Fixed
  • Media downloads no longer retry on expired-token errors — the affected account is identified in one log line instead of six

v1.3.0

July 19, 2026
Added
  • Every WhatsApp message type on the Send API — image, video, audio, document, sticker, location, contacts, interactive (buttons & lists), and reaction, mirroring Meta's Cloud API shape
  • Support tickets in the dashboard — open a ticket, follow the thread, and reply; the Intelli team answers in-thread and by email
  • Usage-based plans — Free, Growth, and Scale, each with an included monthly message bundle and a per-message rate beyond it
  • Live usage view on the billing page: inbound/outbound counts, bundle progress, and overage estimate
  • GET /v1/usage — query your monthly message consumption programmatically
  • Webhook delivery logs now show the full event payload on every entry
  • Resend button on webhook deliveries — redeliver any recorded event to your endpoint with one click
  • Client pages list that client's recent webhook deliveries
  • Copyable AI-assistant prompt on the Embedded Signup guide — paste the full integration contract into your coding assistant
  • Trial lifecycle emails: a heads-up before your trial ends, at grace start, and if sending pauses
Fixed
  • Onboarding a WhatsApp number that is already connected now returns a clear 409 (number_already_connected) instead of an unexplained error

v1.2.0

June 23, 2026
Added
  • 7-day free trial with a grace period, managed from the billing page
  • Request logs — a monitoring dashboard with volume by status, latency percentiles, and per-request entries with request IDs
  • Sandbox live sends to registered test numbers — exercise a client's real WhatsApp number against your own phone
Improved
  • Test/live mode persists across reloads, and request logs are scoped to the active mode

v1.1.0

June 14, 2026
Added
  • Public API host — api.intelliconcierge.dev/v1 with edge rate limiting
  • Intelli-hosted Embedded Signup — onboard a client from a single session URL; your app never touches Meta credentials
  • Test mode — dry-run sends validate everything without delivering, and ik_test_ keys never deliver
  • Webhook simulator — fire signed sample events at your endpoint from the dashboard
Improved
  • Documentation rebuilt as an ordered developer journey, with search and a dynamic table of contents
  • Webhook configuration moved into the Webhooks section

v1.0.0

May 20, 2026
Added
  • Initial release of the Intelli Partner API
  • WhatsApp Send API — text and template messages through your onboarded clients
  • Meta embedded signup to connect your clients' WhatsApp numbers
  • Scoped API keys with test and live prefixes
  • Real-time webhooks with HMAC-SHA256 signing and delivery logs
  • Partner dashboard — API keys, clients, webhooks, and settings